Jewelry (bracelet & necklace) Return & Exchange Policy:
I do not offer returns or exchanges as all of my jewelry is handmade to order. But please contact me if you have any problems with your order and I will do my best to work with you, making sure you are satisfied. Please remember if you have any issues with your order you must:
Contact me within two (2) days of delivery (with pictures if damaged)
Ships items back within five (5) days of delivery with tracking number
*Due to these items being specifically handmade for you, the following items cannot be returned or exchanged:
- Custom or personalized orders.
Returns and Exchange details:
- Please contact the the shop prior to sending anything back. Do not send your items back without hearing back from the shop.
- I am unable to process refunds if you do not get a confirmation from the shop first.
- Return shipping is the buyers responsibility. MUST PROVIDE A TRACKING NUMBER.
- You must contact the shop within two (2) days upon delivery.
- Always contact the shop FIRST so we can make arrangements. I always try very hard to satisfy my customers!
- Custom orders are FINAL SALE and cannot be returned. If you request that I change anything from the original piece as it is listed (such as beads, spacers, adding a charm, etc.) this now makes this a CUSTOM PEICE and is NOT REFUNDABLE AND RETURNABLE.
I want you to be completely satisfied with your purchase. I will always work hard to please my customers.
*ALL SALES ARE FINAL ON ALL BATH & BEAUTY PRODUCTS. THESE ITEMS INCLUDE: